Refer a Client

If you’re a support worker, part of a local authority housing team,probation,mental health or hospital discharge team, you can refer a client to our services using the form below.

Who can refer?

Referrals can be made by:

  • Support workers

  • Local authority housing teams

  • Probation teams

  • Mental health teams

  • Hospital discharge teams

What happens next?

  • Once you submit the referral form, our team will review the information provided.

  • We’ll get in touch with you if we need any further information.

  • We’ll contact you with the next steps regarding the referral.

 
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PROFESSIONAL REFERRALS

Understanding the Duty to Refer

If you are a professional supporting someone who is homeless or at risk of homelessness, it is important to understand the difference between a statutory referral and a supported accommodation enquiry.

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Two separate referral pathways

The statutory Duty to Refer is a referral to the local housing authority (council), not to MKM Housing. A separate conversation about supported accommodation with MKM Housing can take place alongside this process.

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STATUTORY REFERRAL

Duty to Refer – Local Housing Authority

Under the Homelessness Reduction Act 2017, specified public authorities have a statutory duty to refer eligible people who are homeless or at risk of homelessness to a local housing authority.

Where does this referral go? To the relevant local council / housing authority.

MKM Housing is not the recipient of the statutory Duty to Refer.

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ACCOMMODATION ENQUIRY

Supported Accommodation with MKM Housing

Separately, professionals can contact MKM Housing to discuss whether our supported accommodation may be suitable for someone who needs housing support.

How can you contact us? Start a separate accommodation enquiry with our team.

This conversation can happen alongside a statutory referral to the local council.

Make an accommodation enquiry →

Need to discuss a supported accommodation placement?

Our team can discuss your enquiry and the available accommodation options separately from the statutory council referral process.

Contact Our Team →